Job Summary
As our Dental Front Desk/Scheduling Coordinator, you will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support in a healthcare or dental setting.
Duties
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance information and collect co-payments
- Maintain patient records accurately and confidentially using electronic health record - Dentrix
- Coordinate patient flow and assist with check-in and check-out procedures
- Handle billing inquiries and process payments
- Collaborate with healthcare providers or dental staff to ensure efficient operations
DAYS/HOURS:
Monday: 9:30 - 6 (usually one hour lunch team meeting, over the lunch)
Tues and Thurs 11:30 - 8 (1/2 hour lunch)
Weds - Closed (in future may add Wednesday)
Friday/Saturday: 3 Friday's and 1 Saturday per month 8:30 - 2 (usually its the last week of the month where they won't work on Friday but will do the Saturday).
SALARY: $22 - 25 per hour.
BONUS PLAN: there is a team bonus, usually varies between $300-600 per month depending on making collections quotas.
BENEFITS: Sick days, up to 3 week vacation over time, medical is offered if needed, Dental treatment is given through the office.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Qualifications
- Experience as a Dental Front Desk is required.
- Proficiency in using Dentrix
- Knowledge of dental terminology/procedures is needed
- Strong communication skills with the ability to interact professionally with patients, and staff