We are looking for the ideal candidate to fill the Medical Assistant position. The candidate must have a dynamic and professional personality and be a detail-oriented, enthusiastic, empathetic, self-motivated problem solver, and a team player. Demonstrating positivity towards their role and the clinic's mission of providing exceptional patient care.
The candidate is accountable for supporting the Physician effectively by carrying out various back-office clinical tasks.
Daily Back Office tasks include but are not limited to:
- Exhibit a professional demeanor when interacting with patients both in person and on the phone
- Appointment Scheduling
- Collaborate closely with the central business office and front desk staff to assure smooth patient flow and reduce wait times
- Prepare patient care rooms for examination
- Accompany patients to their examination rooms, conduct patient interviews, measure vital signs, weight, and blood pressure
- Compare patient medications for accuracy, and document all relevant information on the patient's chart/EMR
- Explain the procedure and treatments that will be performed and quote insurance coverage with patients
- Under the supervision of the physician or physician assistant, the Medical Assistant also assists with medical procedures and provides instructions to patients
- Arrange surgery appointments, verify insurance coverage, collect insurance fees, and provide patients with information regarding surgical procedures and insurance expenses
- Ensure that all medical reports, labs, and information are filed in patients’ chart daily and readily available for medical providers
- Clean and sterilize both instruments and equipment after use
- Maintain inventory of supplies and instruments, and re-stocking examination rooms
- Demonstrate the proper and secure use of machinery and equipment and adhere to the protocols for reporting and rectifying any hazardous conditions.
- Participate in Quality Improvement and Mandatory training
- Respond to inquiries and requests from patients, physicians, and pharmacies
- Sort and handle messages from patients and staff members and forward them to doctors and physician assistants for further action
- Multi-task between EMR and other platforms
- All other duties assigned by the clinic manager or practice administrator