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Medical Receptionist

American Family Care
Full-time
On-site
Montgomery, Alabama, United States


Benefits/Perks

  • 3- and 4-day work weeks

  • Some weekends and holidays required

  • Full-time benefits including matching 401(k)

  • Flexible Scheduling

  • Incentive Plans

  • Growth Opportunities



Job Summary
Serve as the first point of contact for the medical front office.  Greet and register patients, collect payments, discharge patients, and maintain records.




Responsibilities 

  • Greet patients with great customer service

  • Answer phone calls and patient questions in a friendly and helpful tone

  • Provide patients with initial paperwork and obtain copies of insurance and identification cards.

  • Register patients, update patient records, and verify insurance accurately and timely

  • Follow company procedures related to workers’ compensation and occupational medicine patients

  • Determine, collect, and process patient payments and address collection and billing issues

  • Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures

  • Assist patients with follow-up appointments, and fulfill medical documentation requests

  • Balance daily patient charges (cash, check, credit cards) against system reports



Qualifications

  • High School Diploma or GED required

  • Previous medical office experience preferred