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Medical Receptionist

American Family Care Oak Valley
Full-time
On-site
Ann Arbor, Michigan, United States
$15 - $18 USD hourly


Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. 
 
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.  Maintain patient flow.  Provide positive patient relations.
 
Responsibilities 

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents

  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards

  • Register patients, update patient records, verify insurance accurately and timely, and check patients out 

  • Determine, collect, and process patient payments and address collection and billing issues

  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests

  • Balance daily patient charges (cash, check, credit cards) against system reports

  • Complete closing procedures by preparing closing documentation and submitting required reports

  • Complete cash control procedures and secure financial assets

  • Maintain complete and accurate documentation

  • Other duties and responsibilities as assigned

 
Qualifications
·       High School graduate or equivalent. 
·       Previous medical clerical experience preferred. 
·       Basic computer knowledge, e.g., Microsoft Office. 
·       Accuracy and detail orientation. 
·       Positive customer service skills. 
·       Well-groomed appearance.  
·       Clear and articulate phone mannerisms.  
 
 
Benefits/Perks
·       Competitive pay package
·       Flexible Scheduling
·       Great small business work environment with tremendous growth opportunities

  • Retirement benefits, profit sharing, and free financial planning

  • Paid time off, health insurance, dental insurance, and more!




Compensation: $15.00 - $18.00 per hour