Medical Receptionist

Medical Receptionist – Make a Difference Every Day!

Are you a highly organized, compassionate, and detail-oriented professional with a passion for providing excellent patient care? As a Front Desk Receptionist, you will be the first and last point of contact for patients, ensuring their experience is seamless, efficient, and welcoming. Your role is vital in creating a positive and professional environment that reflects a commitment to exceptional care.

Why You’ll Love Working Here

• Meaningful Work: Be an essential part of a team dedicated to improving lives through outstanding healthcare services.
• Dynamic Environment: Thrive in a fast-paced, collaborative setting that values innovation and teamwork.
• Growth Opportunities: Build your skills and advance your career in a supportive workplace that invests in your success.

What You’ll Do

As the face of the practice, you’ll play a key role in:

Patient Check-In

• Greet patients warmly and professionally, ensuring a positive first impression.
• Verify and update patient demographic and insurance information in the system.
• Prepare charts, obtain necessary signatures, and ensure all documentation is accurate and complete.
• Communicate with patients about their appointments, referrals, and any required forms or waivers.

Patient Check-Out

• Review fee sheets for accuracy and ensure patients understand the doctor’s instructions.
• Schedule follow-up appointments and provide detailed instructions for next steps.
• Verify insurance and collect payments, ensuring accurate documentation.
• Thank patients for their visit and address any remaining questions or concerns.

Administrative Support

• Answer phone calls promptly and professionally, addressing patient inquiries and scheduling appointments.
• Confirm upcoming appointments and follow up with no-show patients to reschedule as needed.
• Maintain an organized and tidy waiting area, ensuring a welcoming environment for all visitors.
• Manage patient files, referrals, and records release requests with precision.

What We’re Looking For

To succeed in this role, you’ll need:

• Education & Experience: A high school diploma or equivalent, with at least 2 years of experience in a medical practice.
• Technical Skills: Proficiency in computer systems, including Microsoft Office, and familiarity with medical software.
• Interpersonal Skills: A pleasant, empathetic demeanor and excellent communication abilities.
• Organization: The ability to manage multiple tasks simultaneously with attention to detail and accuracy.

Essential Qualities for Success

• A passion for providing exceptional customer service.
• The ability to work effectively as part of a team.
• A professional, trustworthy, and empathetic attitude.
• Strong problem-solving skills and the ability to excel under pressure.

What We Offer

• A supportive team environment that values your contributions.
• Opportunities for professional growth and development.
• A chance to make a meaningful impact on patients’ lives every day.

Physical Requirements

This role involves sitting, standing, walking, and occasional lifting in a standard office environment.

Ready to Make a Difference?

If you’re passionate about creating exceptional patient experiences and thrive in a dynamic healthcare setting, we’d love to hear from you! Apply today and join a team that’s committed to excellence.