Working collaboratively and cooperatively with property management staff and other personnel
Solicits and responds to referrals from property management staff, residents directly and people in the community calling on behalf of rental property tenants who have challenges related to day-to-day functioning.
Client assessments, development and oversight of case management plans for long term success.
Emphasis is placed upon collaboration with other community agencies.
Assists residents with referrals to community resources, benefit programs and related services.
When appropriate completes an evaluation, a plan and a service agreement with the resident.
Documents all face-to-face contacts, phone contacts with and on behalf of the resident and all activities related to the service agreement.
Maintains identified service record in the SHP database.
Accompanies residents to appointments as required, to ensure services are received
Crisis intervention, counseling and case management with residents as needed.
Referral to long term therapy services in the community as needed.
Assists with property activities related to Health and Community Services functions
Other duties as assigned by the Clinical Supervisor and/or Director of Resident Services
Requirements
Skill & Knowledge Requirements
Ability to handle sensitive information in a confidential manner.
Excellent communication and organizational skills.
Computer skills, including Microsoft Word, Microsoft Outlook and Excel.
Ability to work with different cultures, ethnicities and minorities.
Ability to identify mental health conditions, diagnose and provide treatment and/or appropriate referrals.
Experience Requirements
Bilingual (English/Spanish) preferred.
Education Requirements
Master’s Degree in psychology, social work or other relevant field
License/Certification Requirements
Valid CA Driver’s License with access to reliable vehicle.
Physical Requirements
Sitting for long periods of time, walking and stretching, occasional light lifting, travel via automobile.
Travel may be required during regular business hours.