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Medical Administrator/Patient Coordinator

Dr. Rodney Sinclair Pty
Full-time
On-site
Australia

About us:

Sinclair Dermatology is Victoria's largest dermatology practice, incorporating a

specialist clinic with more than 15 specialists, a clinical trials unit, dermal and laser

clinic and a hair salon. Sinclair Dermatology is a globally recognised medical centre

headed by internationally renowned Dermatologist, Professor Rodney Sinclair. Our

main office is conveniently located in East Melbourne with a second center in

Pascoe Vale South.

We have an exciting opportunity for a Full-time Medical Administrator/Patient

Coordinator at our East Melbourne Clinic.

The role involves but not limited to:

• Providing exceptional customer service to patients, referring doctors and Sinclair

Dermatology specialists.

• Diary Management and Liaising with patients for several doctors.

• Appointment booking

• Answering incoming calls and assisting patients and other medical providers with

their requests and queries.

• Accurate data entry of patient information

• Email management

• Scanning and attaching records to patient files.

• Working closely with our Dermatology specialists and fellows, nurses, dermal

clinicians and other supporting staff.

• Other administration tasks such as recalls, reporting and monitoring online

bookings.

What is required:

• Experience within Medical Administration

• A team player with strong attention to detail and articulate customer service skills.

• Bonus but not required, to have experience in our booking system called Zedmed.

• Exceptional communication skills, with the ability to multitask and strive even under

pressure

• Confidence and empathetic personality

Additional benefits:

• Supportive team environment

• Flexible working hours

• Immediate start

• Rewarding industry

• Staff discounts

• Conveniently located office within 2 train stations, buses, and trams

• Comprehensive free access to our Employee Assistance Program (EAP)

How to apply:

Using the "Apply Now" button, please include your resume and a brief cover letter (1-

2 pages) broadly outlining your experience and how it directly relates to the position.

The process from here:

Shortlisted candidates will be invited to an interview conducted by a selection panel.

This interview may take place in our offices located in Melbourne or online.

Accessibility:

If you require assistance or adjustments to fully participate in the application or

interview process for this role, please contact our Recruitment Team via email

recruitment@sinclairdermatology.com.au or on (03) 9654 2426

Full-time applicants only. Shortlisted applicants will only be contacted.