Essential Duties:
• Prepares patients for examination: Greets patients, reviews symptoms, treatment, and past health/medical history, takes B/P, weight, height, temperature, and other measurements such as peak flow and/or vitals as appropriate to complete health assessment in clinical area, performs vision, hearing screenings and spirometry if appropriate, obtains blood, urine, and sputum specimens as appropriate, and assists with laboratory requisitions and assures lab pick-up.
• Assists with patient scheduling and encounter forms.
• Answers and triages telephone calls and callbacks as instructed by registered nurse, nurse practitioner and/or physician.
• Cleans and stocks examination rooms and maintains room cleaning schedule.
• Responsible for set-up, assisting and post-cleaning for special procedures such as colposcopy, endometrial biopsy, sigmoidoscopy, aspirations, wart removal, etc.
• Maintains clinical records and logs for clinical area.
• Responsible for ordering, maintaining, and inventory of medical, office, and laboratory supplies for clinical area.
• Files charts, lab reports, patient forms and information in the medical records.
• Requests medical records from other health care providers.
• Assists with chart flow/medical records in Riggs CHC and for other providers.
• Assists with indigent medication assistance program.
• Assists with the planning and implementation of programs for patients and families to increase awareness of relevant medical conditions, decrease risk-behaviors, and increase responsibility for self-care.
• Attends and participates in in-service education for staff, quality assurance program, and risk-management programs.
• Relieves and substitutes for other medical assistants in other clinical areas as needed for clinic operations and/or other clerical staff as needed.