Medical Receptionist

About the Role:

We are seeking a highly organized and detail-oriented Front Desk Medical Receptionist to join our Crystal Front Desk Team. As a Medical Receptionist, will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and ensuring the smooth operation of the front desk. You will play a critical role in the patient experience and contribute to the overall success of our practice. This is full-time position with rotating shifts that includes closing.

$1,000 SIGN-ON BONUS: When hired as a Medical Receptionist, you are eligible for a $1,000 tiered Sign-On Bonus! Bonuses will be paid in three installments. All signing bonuses will be treated as regular income and subject to all applicable taxes. (Additional details will be provided upon offer of employment with Voyage Healthcare.)

 Responsibilities:

• Create a welcoming and professional environment by greeting visitors and patients, whether in-person or on the phone 
• Optimize provider schedules and patient satisfaction with efficient scheduling for appointments and procedures for multi-specialty, multi-location clinics
• Verifying patient information with confidentiality, as well as collecting co-pays and previous balances
• Scheduling follow-up appointments and procedures as necessary
• Communicate with patients and patient’s family to ensure completion of appropriate patient forms
• Complies with procedures and policies to ensure a safe work environment and compliance with OSHA standards
• Performs other related duties as assigned

 Requirements:

• High school diploma or equivalent
• 1-3 years of medical clinic experience
• Proficiency in electronic medical record systems (EMR)
• Strong customer service-focused mindset with ability to handle and keep up with fast-paced, high patient call volumes
• Excellent communication and interpersonal skills with the ability to communicate effectively with patients and staff
• Ability to undertake a variety of diverse care tasks
• Must enjoy working in a fast paced and team oriented environment

 Voyage Healthcare offers the following benefits:

• Supportive, collaborative, and welcoming work environment where your contributions are valued
• Paid Time Off (PTO)
• Paid Holidays + Birthday Floating Holiday
• Medical, Dental & Vision Insurance
• Long Term Disability Insurance (LTD)
• Short-Term Disability Insurance (STD)
• Company Paid Life Insurance
• Retirement Benefits with 401(k) Match
• Education Assistance
• Employee Assistance Program (EAP)

Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position.  EOE/AA