Medical Receptionist Grand Rapids

Job description

Job Overview:

We are seeking a dedicated Medical Receptionist to join our Home Healthcare facility. The ideal candidate will be responsible for providing exceptional administrative support at the front desk while ensuring a positive experience for patients.

Duties:

- Greet patients and visitors in a professional and friendly manner

- Answer phone calls and direct them appropriately

- Schedule patient appointments and follow-up visits

- Verify patient insurance information and collect co-pays

- Maintain electronic medical records and ensure accuracy

- Assist with medical administrative tasks as needed

- Adhere to HIPAA regulations and maintain patient confidentiality

Requirements:

- Proven experience in a medical receptionist or administrative role

- Familiarity with medical terminology and procedures

- Knowledge of medical office systems such as Epic or similar EMR software

- Strong organizational skills and attention to detail

- Ability to multitask in a fast-paced environment

- Experience working at the front desk of a Home Health is a plus