Medical Receptionist - Mount Isa

About Gidgee Healing

Gidgee Healing (‘Gidgee’) is an Aboriginal Community Controlled Health Service, representing the health needs of Aboriginal and Torres Strait Islander people across the Northwest, and Lower Gulf regions of Queensland. We are committed to supporting Aboriginal communities’ own solutions to living long healthy lives; strengthen their culture; and regain their spirit. Our mission is to provide holistic and culturally appropriate health services, underpinned by a philosophy of community participation, and with a strong focus on care coordination.

We provide a broad range of primary health care and aged care services, and we are now the largest Aboriginal Community Controlled Health Service provider by land area in Queensland. Our vast service footprint spans approximately 640,000 km2, including some 11,000 Indigenous people. Our service includes two Hospital and Health Service regions (Central West and Northwest) and shares its boundary with the Western Queensland Primary Health Network (WQPHN).

For more information, visit our website at www.gidgeehealing.com

Summary:

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team. The ideal candidate will be responsible for greeting patients, scheduling appointments, managing patient records, and providing excellent customer service. The Medical Receptionist will be the first point of contact for patients and will play a critical role in ensuring a positive patient experience.

Responsibilities:

• Greet patients and visitors in a friendly and professional manner


• Schedule appointments and manage patient records


• Answer phone calls and respond to patient inquiries


• Maintain a clean and organized reception area


• Assist with administrative tasks as needed

Qualifications:

• High school diploma or equivalent


• Previous experience in a medical office or customer service role preferred


• Excellent communication and interpersonal skills


• Strong organizational and time management skills


• Ability to multitask and work in a fast-paced environment


• Proficient in Microsoft Office and electronic medical records systems

Note: Legislation requires applicants to hold a blue card before commencement. Refer to Qld Government’s Blue Card Services website for more information.

For more information on this position, please contact our team via hr@gidgeehealing.com or 07 4749 6510

Gidgee Healing may commence interview and appointment proceedings immediately. This opportunity is only open to candidates with the right to work in Australia. Aboriginal and Torres Strait Islander people are encouraged to apply.