Description
Responsible for delivering the highest quality health care within The Little Clinic's scope of services while achieving optimum patient satisfaction. These responsibilities include but are not limited to: building relationships with the patients, host store personnel and the health care community in order to enhance practice building and continuity of care. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Provide the highest quality of medical care to our patients while maintaining all company metrics for productivity
- Participate in and support Company initiatives and projects, including those that improve quality of care, achieve better health outcomes, focus on population health, collaborate with others to manage patientsοΏ½ overall health and reduce cost of care for our patients
- Participate in peer review, quality assurance, and staff meetings with other health practitioners as required
- Ensure that a safety and quality-based healthcare environment is maintained
- Ensure that the clinic remains open for all scheduled hours
- Collaborate with the regional management in participating in a community event to promote TLC to generate increased utilization of the clinic
- Respond as directed by regional management to correct any situations noted on the customer experience survey
- Manage the clinic's inventory and order supplies to maintain cost effective clinical operations
- Perform quality control on instrumentation and CLIA waived testing as scheduled
- Utilize the company information systems as directed and in compliance with HIPAA regulations and company policies
- Support mentor program by being a resource and a role model
- Stay current with clinical best practices by attending ongoing education seminars related to retail, family practice and primary care
- Provide coverage for clinics within the region as needed, and as assigned by the regional management
- Control costs at the clinics to meet the budgeted profitability goals
- Maintain a presence in the community through active membership in local nursing organizations and through participation in community outreach programs
- Participate in other operational duties and responsibilities as assigned by the regional management
- If a float: Travel to designated clinics within a specified geographic area
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum
- Other Master of Science in Nursing as a Family Nurse Practitioner or BachelorοΏ½s Degree as a Physician Assistant
- Ability to prioritize and handle multiple projects and responsibilities
- Strong computer skills
- Excellent telephone, interpersonal and organizational skills
- Excellent oral/written communication skills
- Ability to work both independently and as part of a team
- Ability to maintain a high degree of confidentiality
Desired
- Any previous experience in retail health, emergency health, critical care
- Any experience with electronic health record charting systems
- Any experience with applicable clinical procedures
- Demonstrated leadership, coaching and influencing skills