Office Supervisor / Medical Assistant- TEMP Position Hemet, CA

TEMP POSITION 

SUMMARY

The Office Supervisor/Medical Assistant will provide management and leadership to the administrative team and clinical job duties for the clinical facility.

RESPONSIBILITIES AND DUTIES:

• Trains staff on completing medical office administrative procedures.
• Supervises front desk receptionists and medical assistants and back office staff
• Assists with payroll duties.
• Schedules appointments.
• Reconciles account information.
• Coordinates cross coverage of staff as needed.
• Assists in conducting employee performance reviews.
• Performs data entry and processing.
• Enforces office policies and procedures.
• Generates inventory records.
• Provides educational material for patients.
• Obtains medical history and chief complaint.
• Verify patient's health insurance coverage.
• Records information for each patient encounter such as medical procedure and diagnostic tests performed by physician or licensed personnel.
• Provides feedback, verbally and in writing, to licensed professional staff regarding client needs and community responses to health services and programs.
• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit. 
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary. 
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential. Counsels patients by transmitting physician's orders and questions. 
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Associate Degree preferred.
• Medical Assistant Certificate required.
• 1 year of supervisory experience is preferred.
• 3 year or more of medical assistant experience is preferred.

SKILLS & ABILITIES REQUIREMENTS:

• Highly organized and detail oriented with good interpersonal, prioritization, and communication skills
• Ability to maintain confidential information.
• Excellent customer service skills
• Strong organization and leadership skills
• Must be familiar with EHR/EMR system.