Urgent Care Medical Receptionist

Summary

Excellent customer service skills with patients, employees, and the public. Ability to be flexible, organized, and manage a demanding workload with accuracy.

Responsibilities

In accordance with practice policies and procedures:

• Greet and attend to patients in person and over the phone.


• Professionally assist practitioners, team members, visitors, and patients.


• Answer the telephone in a courteous and professional manner.


• Receive and convey messages in writing, verbally and electronically.


• Liaise with patients and their families in a compassionate manner.


• Schedule appointments according to set procedures.


• Perform all duties within HIPAA regulations.

Requirements

• The ability to maintain a high level of professionalism and confidentiality.


• Excellent communication skills, written and verbal.


• Ability to work independently, show initiative, and work productively within a team environment


• Ability to communicate with a diverse range of people.


• Ability to work independently, show initiative, and work productively within a team environment.

Minimum Required Education: High School Diploma or GED

Minimum Experience Required: 1 or more years in customer service

Prefer night and weekend availibilty.